Returns & Exchanges

When will I get my refund?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 2-7 business days to appear on your credit card statement.

How do I make a return?

Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging. To initiate the return process, please visit returns.roadkit.com and enter your Order ID (found on your confirmation email) and Post

Do you offer free returns?

In most cases, return shipping is not free, but we provide a return label at our discounted rate, which is usually more cost-effective than arranging shipping yourself. When processing your return, the return shipping cost will be deducted from your

Can I return an online order at one of your stores?

Items purchased through our website can be returned in-store, as long as they meet the conditions outlined in our return policy. Whether you placed your order online or bought it in-store, you’re welcome to return the item at any of our store locatio

When will my return be processed if the tracking shows it has been delivered?

Once your return has been delivered, it typically takes us 5–7 business days to process the shipment. Once processed, you'll receive a confirmation email, and your refund or exchange will be initiated. If you have any concerns or need further assista

How can I exchange an item that did not fit?

Although we don't offer an online exchange process for shipped products, we’ve outlined some steps to make it as easy as possible:. How to initiate an Return:. Special cases:If your original order was part of a promotion or you have a unique situatio

Why isn't my order appearing in the return portal?

When submitting a return request, please make sure to enter the order number exactly as it appears on your order confirmation email or packing slip. To ensure accurate processing, double-check the order number from your shipping confirmation or packi