How do I make a return?Updated 4 months ago
Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging.
Return by mail
To initiate the return process, please visit returns.roadkit.com and enter your Order ID (found on your confirmation email) and Postal/ZIp Code. Print the shipping label and drop off your return.
Note: There is a $15 shipping label fee per order.
Return in store
You can visit any of our retail stores and present your order confirmation or packing slip as proof of purchase. All items must have the original tags attached.
Refund process
Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.
Non-Returnable items
Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.