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ROADKIT

A couple reasons your code isn&#x2019;t working may include:<ul><li>Code not entered exactly as it appears; codes are case sensitive</li><li>Requirements aren&#x2019;t met for the special offer</li><li>Other exclusions that apply (ie Brand or category exclusion)</li><li>Expired coupon</li></ul>If you continue to have trouble applying a promo or coupon code, contact us via chat or phone for assistance.

A couple reasons your code isn’t working may include:. If you continue to have trouble applying a promo or coupon code, contact us via chat or phone for assistance.

Why isn't my coupon working?

Payment & Gift Cards

Can I receive a price adjustment if an item I purchased goes on sale shortly after?

What is the Final Sale policy at Roadkit?

What should I do if I need to cancel my order?

Do you price match with other stores?

What are my options if an item I ordered is on backorder?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

How do I update my payment method after placing an order?

Can you hold my order if I'm going out of town?

Does ROADKIT have a physical storefront where I can try on products?

Why was my order, or part of my order, canceled?

How can I obtain a receipt for my purchase?

I placed an order but haven’t received my order confirmation. What should I do?

Ordering

How do I track my order?

What should I do if my order is confirmed as delivered, but I haven't received it?

Can I switch my order to pick-up instead of shipping?

How will I know when the rest of my order will ship?

Do you provide express shipping options?

What can I do if my order has shipped to the wrong address?

Do you ship worldwide?

What should I do if my package tracking shows a delay?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

My product arrived damaged or with defects.

Shipping & Delivery

What is Pickup in Store?

What products are eligible for Pickup in Store?

Can I change my order from in-store pickup to have it shipped to me?

How long do I have to pick up my order?

Pickup in Store

When will I get my refund?

How do I make a return?

Do you offer free returns?

Can I return an online order at one of your stores?

When will my return be processed if the tracking shows it has been delivered?

How can I exchange an item that did not fit?

Why isn't my order appearing in the return portal?

Returns & Exchanges

Why do I see pending charges on my card?

Can I apply a gift card to my order after I have already completed the purchase?

I missed the sale event, and my coupon isn’t applying at checkout. What should I do?

Why can’t ROADKIT honour the coupon for excluded brands?

Product Warranty

Why isn't my coupon working?Updated 6 months ago