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What can I do if my order has shipped to the wrong address?Updated 5 months ago

If you notice that your order is shipping to the incorrect address, please reach out to us immediately. Although our warehouse team processes and ships orders rapidly, sometimes the order might have already been dispatched. In such cases, it's advisable to contact the delivery service directly, in this instance DHL, to request a redirection to the correct address or to arrange for package collection from the original location. Our team is here to provide further assistance if needed.

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