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My product arrived damaged or with defects.Updated 2 months ago

If your product arrives damaged or with defects, we’re here to help! Please follow these steps for an exchange:

  1. Contact our customer support team within 7 days of receiving the item. Be sure to provide your order number and details of the damage or defect.
  2. We may ask you to provide photos of the issue to speed up the process.
  3. Once approved, we’ll arrange for a return label and guide you through the return process.
  4. After we receive the damaged or defective item, we will promptly send a replacement at no additional cost to you.

Your satisfaction is our priority, and we’ll work to resolve the issue as quickly as possible."


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