My order was marked delivered but it’s not here.Updated 6 months ago

If no one was home at the time of delivery, the carrier will leave the package in a safe location.

Be sure to check around your home and with neighbors/building management who may have collected the package for you.

Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it’s headed to the right location.

On some occasions, packages may be marked as delivered but take additional time to arrive.

If you still can’t find your package, we recommend contacting the carrier for the most current information. For further assistance, feel free to email our team.